How can I view my past and upcoming appointments?

You can see all your bookings in one place by logging into your Hati Health account and selecting “My Appointments

You can see all your bookings in one place by logging into your Hati Health account and selecting “My Appointments:

Upcoming Appointments – Check your confirmed schedules, doctor details, and clinic location or Teleconsultation details.
Past Appointments – Review your consultation history and access your consultation summary, incl. any e-prescriptions.

How do I create an account?

Simply click Sign Up on the Hati Health website, then provide your name, email, and nominate a strong password. You may also use Google or Meta to sign up. You’ll receive a verification link via email to confirm your account before you can start booking.

I forgot my password. How do I reset it?

No worries—it’s easy to reset your password. Just click 'Forgot Password?' on the login page, enter your registered email, and follow the link sent to your email to set a new password.

Can I update my personal information?

Yes. Go to My Profile in your account settings to update your contact details, or other information. Keeping your profile updated ensures your bookings go smoothly.

I purchased a package. How do I use it?

If you’ve bought a package (e.g., a set of consultations, tests, or bundled services), you can easily track and claim them through your Hati Health account under "Ready for Claim" section.

How can I view my past and upcoming appointments?

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How do I create an account?

I forgot my password. How do I reset it?

Can I update my personal information?

I purchased a package. How do I use it?