Hati Health is a digital platform for families, providing on-demand access to a network of healthcare providers instantly, via video or private message. We are committed to empowering women through innovative products and services, including symptom checking, holistic wellness plans and education. Through a carefully curated platform, we aim to provide tailored support and resources that address their unique health and well-being needs. Our mission is to foster a community of strength, resilience, and empowerment, ensuring that every Filipina woman has access to the tools and guidance she needs to thrive. Join us in embracing wellness, connection, and empowerment, one step at a time. We believe that being able to talk openly about women's healthcare and bringing appropriate solutions will inspire women to achieve their fullest potential in their personal and professional lives.

Designed for women seeking to elevate their well-being, Hati Health offers a transformative journey towards holistic wellness and preventative healthcare. Dive into a world of personalized support, expert guidance, and empowering resources tailored to nurture your mind, body, and spirit. We work with businesses across all industries to offer competitive healthcare offerings for their employees. We can provide help and solutions, so your people can remain at their best, every day. Even if your employer is not working with us, you can still use our services and Wellness Assistant. But to make a meaningful impact within your workplace, help us connect with your HR Department and share your experience with your colleagues.

Yes, all of our doctors at Hati Health are fully accredited and licensed to practice in their respective fields. We prioritize the highest standards of professional qualifications and expertise to ensure that our users receive exceptional care and guidance. Rest assured that you are in capable hands with our team of accredited healthcare professionals.

Right now, you cannot use your insurance to cover the cost of a Hati Health appointment. But in many cases, the cost of our appointments and services is less than that of your HMO network! We are still in the process of establishing such partnerships. Check with your HR Department or contact us directly. Because members use Hati Health without going through their insurance companies, we do our best to keep prices as affordable as possible.

Wellness Assistant: Powered by Artificial Intelligence, we bring you resources, customized solutions, delivered with empathy, compassion and confidentiality. Connect with our intuitive chatbot for personalized guidance and support on a wide range of women's health issues. Engage in natural conversations and receive tailored recommendations to address your specific needs. Access to specialized Doctors: Gain access to a network of specialized doctors who understand the unique health concerns of women. Whether you need expert advice on reproductive health, mental wellness, or general well-being, our team of professionals is here to provide compassionate care and guidance. Labs Examinations: Conveniently schedule and access a variety of lab examinations through Hati Health. From routine screenings to specialized tests, our platform offers easy access to essential diagnostic services, ensuring timely detection and management of health conditions. Vaccinations: Stay up-to-date with your vaccinations and preventive care through Hati Health. Receive personalized recommendations based on your health history and lifestyle factors, and easily schedule vaccinations to protect yourself and your loved ones against preventable diseases. With Hati Health, you have access to comprehensive support and services designed to prioritize your well-being at every stage of life. Explore our key features and embark on a journey towards empowered health and vitality.

Our doctors are licensed professionals and practitioners, experts in their respective fields. Our current list of doctors include specialists in the following areas OBGYN Family Medicine Pediatrics Internal Medicine Lactation Consultant Primary Care Psychologists (various specializations and expertise)

a) Comprehensive Support: Hati Health prioritizes employees' holistic wellbeing, offering expert, confidential care for various health issues, both in and out of the workplace. b) Addressing Gaps in Healthcare: We recognize the gaps in traditional healthcare systems and provide accessible, cost-effective solutions, complementing existing health offerings, especially for women's health services typically not covered by HMOs. c) Convenient Access: Through our primary care platform and Wellness Assistant, employees can conveniently access support and advice whenever needed. d) Confidentiality and Immediate Support: We guarantee confidentiality and immediate assistance for all concerns, fostering a supportive environment for sensitive conversations about wellbeing. e) Awareness and Engagement Initiatives: Our initiatives aim to create a supportive workplace environment and normalize conversations around key health issues, enhancing employee engagement and performance. f) Ally to HR and Management: Hati Health provides insights and advisory services, supporting HR and management in addressing employee healthcare needs and retaining talent.

Booking a service with Hati Health is seamless. Browse through our experts and check their individual availability. You may select the appointment slot that works best for you. Our appointments are usually 15-20 minutes, or longer, depending on the specialty. You will also be able to see the price per service, per doctor. Once you have selected your appointment slot, and provided with your information, you will be required to make your payment, in order to confirm your consultation appointment. Details of your appointment, including your call details will be shared via email. They are also available under your account details “Bookings”. If you have any questions about your appointment details or having any issues with contacting your doctor, please contact us at [email protected]. You may also choose to use our Wellness Assistant to discover our specialized professionals and their services. You can use our chat function to initiate the process effortlessly. Describe your specific requirements or concerns, and our Wellness Assistant will promptly recommend.

The appointments are listed in the Philippines time zone.

Just a few small things to make sure your Practitioner is fully informed and can serve you better! Fill out your pre-session intake form for your doctor. Make sure you have a strong Wi-Fi connection for the best experience! Check under your “Bookings” your video call details.

At the time of your appointment, log into your Hati Health account, go to My Bookings, select the appointment, and tap the launch bar that appears to start your visit, to Join your Google meet call. Your provider will do the same and you’ll connect via video.

If you want to reschedule your appointment, you must submit a request no less than 24 hours before the scheduled time of your medical consultation and/or procedure. You will then be able to reschedule your session. No cancellations are allowed and no refunds will be processed. Hati Health reserves the right to deny any request for refunds. Hati Health reserves the right to cancel orders unclaimed within the given validity periods of six (“6”) months. In the rare event of a provider cancellation or no-show, you will be promptly refunded.

Your provider will write a post-session note with a summary of your visit and any recommendations. We will provide you with this note. If you and your provider agreed on a prescription as a part of your care, we will provide you with your prescription and offer you options to handle the fulfillment of your prescription and easy delivery of your medication.

The pricing per appointment depends on the type of provider you meet with and you’ll see the price of an appointment before you book! Hati Health is also available as a free employee benefit at many companies! To find out if your employer supports Hati Health as a benefit, or to recommend us please contact the employer’s Human Resources department. You can forward this link!

We use Paypal to accept card payments (international or domestically issued cards). In order to confirm your booking and appointment, a full payment is required. We will collect the full payment upfront.

You can now find and purchase diagnostics tests and labs conveniently, from the Hati Health service. We work with licensed diagnostics facilities to provide a complete list of diagnostics tests: Individual tests - blood test, screenings for women’s reproductive and sexual health and many more Packages - curated packages for specific needs, and conditions, to help with diagnosis or ongoing management. Refer to our Marketplace for the complete list. Check with your doctor which tests might be relevant for you, or embark on your wellness journey with our check up and routine screenings tests.

Hati Health has partnered with Hi-Precision Diagnostics, the largest Medical Laboratory in the Philippines. Hi-Precision Diagnostics has the largest network of branches across Luzon, Visayas and Mindanao, operating under the Hi-Precision Diagnostics and Hi-Precision Plus brands. Under each test available on Hati Health, you will be able to find the participating branches and list of their locations.

If your test is a walk-in test, you may head to any of the participating Hi-Precision Diagnostics or Hi-Precision PLUS branches within 24 hours of your purchase. If your tests require an appointment, please expect a member of the Hati Health team to reach out to you, to coordinate for your appointment, within 24hrs of purchase. Please check if your tests require an appointment or are walk-ins.

Most tests are currently available as a walk-in. You do not need to make an appointment. If your test requires an appointment, this will be indicated under the Tests Included section on the Hati Health Platform. If any of your tests require an appointment with Hi Precision, here are some additional steps to expect: Step 1: A Hati Health Concierge will reach out to you via text and email within 1 business day from your date of purchase Step 2: Please provide your preferred Hi Precision branch location and your three (3) preferred date & times Step 3: Within 24-48 hours a Hati Health Concierge will confirm your schedule Step 4: Head over to your selected Hi Precision branch on your confirmed selected date and time ***Please make sure you indicate that you have been endorsed by “Hati Health Pte. Ltd”, so that the Hi-Precision staff can identify your transaction and payment details.

Step 1: Head to your preferred HiPrecision or HiPrecision Plus branch as early as the next business day from your date of purchase. Step 2: Fill out the form with the same details used in your Hati Health Order Summary You will be asked to fill out a Patient Registration Slip, please fill it up with the following details: Full Name Birthday Age Sex At Birth Address Contact Number Test Requests → Please put the Name of Service on your Hati Health Order Summary. ***Please make sure you indicate that you have been endorsed by “Hati Health Pte. Ltd”, so the Hi-Precision staff can identify your transaction and payment details.

At the clinic reception, you will be asked to fill up a Patient Registration Slip. Please indicate the details of your test purchased on Hati Health, and indicate that you have been endorsed by Hati Health Pte. Ltd. No additional payment will be collected in any Hi Precision clinic or branch. Please note that if you wish to take additional tests, beyond your Hati Health packages, you will be asked to pay at the clinic.

There may be specific instructions for your test. Please refer to the Test Requirements instructions under each individual Diagnostics test. You may also refer to this resource to find more information about the tests, and how to prepare. It’s important to follow the instructions for your tests, to ensure the accuracy of your results. Failure to follow some of the instructions may result in delays in taking your test.

Your results will be sent to you within 48-96 hours to the registered email on your Hati Health account. Please regularly check your email for a copy of your test results.