Frequently Asked Questions

Answers to common questions about Hati Health services, products and policies.

Support & Contact Us

How do I contact Hati Health for help?

You can reach us through our support chat on the website, Messenger or email us at [email protected]. Our team is here to assist you.

What if I need to reschedule or cancel my booking?

Should you need to reschedule your appointment, please let us know in advance to make arrangements on a best effort basis. Please note that a cancelation fee may apply for no-shows. You can contact our team to support you if you need to reschedule or change your schedule.

BillEase Deals: How to Claim Your Free Hati Health Consultation

Purchased a test kit through BillEase Deals? Your order comes with a free consultation on Hati Health. Here's how to claim it.

General

What is Hati Health?

Hati Health is your digital health companion that connects you with trusted clinics and doctors across the Philippines. We make booking appointments and accessing healthcare simple and convenient, all through our growing network of 100+ partners.

What are the participating clinics and locations?

We work with a growing network of trusted clinics nationwide, making it convenient to find quality care wherever you are. Just share what service you need and your location—we'll show you all the available options nearby.

Is Hati Health only for women?

Hati Health is for everyone — women, men, and all genders, from children to adults. We cover a wide range of health needs, from diagnostics and vaccines to women's health, men's health, sexual health, and family care.

What are your payment options?

We offer flexible payment options including GCash, credit/debit cards, and bank transfers, with installment plans through BillEase and GoTyme. We also accept HMO coverage for select services and partner clinics, depending on your HMO membership policy.

How do I contact Hati Health?

You can reach us through our support chat on the website, Messenger or email us at [email protected]. Our team is here to assist you.

Appointments & Consultations

How do I book an appointment with Hati Health?

Booking with Hati Health is simple and only takes a few minutes. You just need to choose a provider, select your date and time, confirm your details, and complete your payment. Afterwards, you will receive your booking confirmation via email.

Do I need to create an account?

Yes. Creating an account ensures your bookings, medical records, and history are secure and easily accessible whenever you need them.

How do I book a consultation?

You can book online through the Hati Health platform by choosing your preferred clinic, doctor, or test. Just select a schedule that works for you and confirm your booking in minutes.

Can I get a prescription after my consultation?

Yes. If your doctor determines you need medication or any follow-up labs or other referrals, they can issue you a valid prescription after your consultation.

Can I book for my family members?

Yes! You can schedule appointments not just for yourself, but also for your spouse, children, or loved ones.

What are Prepaid Services?

Prepaid Services let you buy healthcare services now and schedule later. After purchase, access your services in your account inventory and book when convenient. You must have an account with the same email used for purchase. Read more to see how it works.

Book Now vs. Buy Now, Book Later: What's the difference?

Book Now schedules your appointment right away. Buy Now, Book Later lets you pay now and choose your schedule when you're ready.

Using Your HMO

Does Hati Health accept HMOs?

Yes! Hati Health accepts HMO coverage at select partner clinics. Eligible services include consultations, diagnostics, and lab tests, depending on your plan. Read more for full details.

Which HMOs are currently accepted?

HMO acceptance varies by provider and service. Verify if your HMO is accepted by checking the booking page, adding your health card to your profile, or messaging our concierge. Read more for our complete HMO partner list.

How do I book an appointment using my HMO?

Booking with your HMO is easy! Choose your service, select your HMO as payment at checkout, enter your membership details and upload required documents. Approval takes 1-2 working days. Read more for step-by-step instructions.

How do I book with my HMO at Ashrey Diagnostic Center?

You'll need a Letter of Authorization (LOA) from your HMO provider. For walk-in procedures, get your LOA first then book. For appointment-based procedures, book first and wait for our confirmation before requesting your LOA. Read more for step-by-step instructions.

How long does HMO approval take?

Expect HMO approval within 1-2 working days. Your LOA will be valid for 3 days after approval, so schedule your appointment promptly. Read more about our approval process.

What happens after my HMO is approved?

After approval, you'll receive your LOA and booking confirmation via email and SMS. Simply proceed to your appointment and present your LOA and valid ID at the clinic. Read more for complete instructions

What if my HMO request is denied?

If your HMO is denied, our Concierge team will notify you immediately and offer alternative payment options, including out-of-pocket. You can complete payment online to secure your appointment slot. Read more about your options.

Are all Hati Health partner clinics HMO-accredited?

Not yet—HMO acceptance is currently available only at select partner clinics and doctors. We're actively working to expand our HMO network. Read more to see which providers accept HMOs.

Who do I contact for help with my HMO request?

Need help with your HMO? Our Concierge team is here for you! Reach us through website chat or email [email protected] for assistance with eligibility, documents, and approvals. Read more to learn how we can help.

🩺 How to Request an LOA (Letter of Authorization) from Maxicare

If you’re a Maxicare member, you’ll need a Letter of Authorization (LOA) before availing of covered services such as consultations, laboratory tests, or diagnostic procedures at accredited clinics and hospitals. Read more for full details.

🩺 How to Request a MediCard LOA (Letter of Authorization) Before Your Appointment

If you’re a MediCard member, you’ll need a Letter of Authorization (LOA) before availing of covered outpatient services such as consultations, laboratory tests, or diagnostics. Read more for full details.

🩺 How to Request an Intellicare LOA (Letter of Authorization)

If you’re an Intellicare member, you’ll need a Letter of Authorization (LOA) before availing of outpatient services such as consultations, laboratory tests, or diagnostic procedures. Read more for full details.

How to Request an eLOA (Electronic Letter of Authorization) for Cocolife Members

If you’re a Cocolife Healthcare member, you’ll need an eLOA before your consultation, lab test, or procedure at an accredited clinic or hospital. Read more for full details.

How do I link my Lacson & Lacson Health Plan to Hati Health?

Create a Hati Health account, go to My Profile, select My Health Plan, and add your Lacson & Lacson policy details. Validation is done digitally — no paper LOA needed.

How do I use my Lacson & Lacson Health Plan to book on Hati Health?

Your Lacson & Lacson medical insurance covers online and in-person consultations booked through Hati Health. Valid members can book their consultation without any payment out-of-pocket.

Partner Clinics & Doctors

Which clinics are part of Hati Health?

We partner with a growing network of trusted clinics across specialties. Hati Health works with 100+ trusted partner clinics nationwide so you can find care wherever you are —including Ashrey Diagnostics, Checkpoint Labs, Lablog, Shinagawa, Vaxcen, and many more.

Is Hati Health a hospital or clinic?

No. Hati Health is not a medical facility. Instead, we partner with accredited clinics and doctors (OB-GYNs, pediatricians, diagnostic centers, and more) to make healthcare more accessible and convenient for you.

How do I know the doctors are qualified?

All partner doctors and clinics are licensed, accredited, and carefully vetted to ensure you receive safe and professional care.

Labs & Diagnostics

Can I book lab tests or diagnostics through Hati Health?

Yes. You can book blood tests, imaging, and other diagnostics with our partner centers. Results are securely shared with you. You can book a follow up consultation to get a better idea about your results and your care plan!

Do you offer home service for lab tests?

Yes! Some partner labs provide home service options. This will be indicated when you choose your test and location.

Privacy & Security

Is my medical information safe?

Yes. We prioritize your privacy and follow strict data protection standards so your health records remain secure and confidential.

My Hati Health Account

How do I create an account?

Simply click Sign Up on the Hati Health website, then provide your name, email, and nominate a strong password. You may also use Google or Meta to sign up. You’ll receive a verification link via email to confirm your account before you can start booking.

I forgot my password. How do I reset it?

No worries—it’s easy to reset your password. Just click 'Forgot Password?' on the login page, enter your registered email, and follow the link sent to your email to set a new password.

How can I view my past and upcoming appointments?

You can see all your bookings in one place by logging into your Hati Health account and selecting “My Appointments

Can I update my personal information?

Yes. Go to My Profile in your account settings to update your contact details, or other information. Keeping your profile updated ensures your bookings go smoothly.

I purchased a package. How do I use it?

If you’ve bought a package (e.g., a set of consultations, tests, or bundled services), you can easily track and claim them through your Hati Health account under "Ready for Claim" section.

Consultations

Endocrinology

How can endocrinology help with thyroid disorders?

Endocrinology helps diagnose and manage thyroid disorders by providing specialized hormonal evaluations, personalized treatment plans, and ongoing monitoring to ensure optimal thyroid function and overall health.

How does endocrinology support diabetes management?

Endocrinology aids diabetes management by providing expert guidance on hormonal balance, personalized treatment plans, and regular monitoring to optimize insulin use and control blood sugar levels.

Can endocrinology help with menopause symptoms?

Yes, endocrinology can help manage menopause symptoms by providing hormone therapy and personalized treatment plans to balance hormone levels and alleviate discomfort.

Is teleconsultation available for endocrinology advice?

Yes, endocrinology teleconsultations are available through Hati Health, offering expert advice on hormonal health from the comfort of your home.

What does an endocrinology consultation involve for adults?

An endocrinology consultation involves evaluating hormone-related conditions, discussing symptoms, and planning personalized treatment for issues like diabetes, thyroid disorders, and hormonal imbalances.

OBGYN

What can I expect during an OB-GYN consultation?

During an OB-GYN consultation, expect a discussion about your health history, a physical exam, and personalized advice on reproductive health concerns.

How can an OB-GYN help with menstrual health issues?

An OB-GYN can diagnose, treat, and manage menstrual health issues, offering personalized care and guidance, ensuring optimal reproductive health.

Is teleconsultation with an OB-GYN effective?

Yes, teleconsultation with an OB-GYN is effective for addressing many reproductive health concerns, offering convenience, privacy, and access to expert advice without the need for in-person visits.

Can an OB-GYN help with menopause symptoms?

Yes, an OB-GYN can help manage menopause symptoms with tailored treatments and advice.

How often should I see an OB-GYN for check-ups?

Women should see an OB-GYN annually for a check-up, but frequency may increase based on individual health needs and life stages.

Diagnostics & Lab Tests

12 Lead ECG (Adult)

How often should adults get a 12 Lead ECG?

Adults over 40 with risk factors should get a 12 Lead ECG routinely, while younger adults typically only need it if symptoms or risk factors are present.

Can a 12 Lead ECG detect heart problems early?

Yes, a 12 Lead ECG can detect early signs of heart problems by analyzing the heart's electrical activity, helping identify conditions like arrhythmias, ischemia, and potential heart attacks.

Is a 12 Lead ECG necessary if I have no symptoms?

A 12 Lead ECG is not typically necessary if you have no symptoms and no risk factors for heart disease.

1st Trimester Screening - Basic

What does the 1st Trimester Screening - Basic include?

The 1st Trimester Screening - Basic includes a Complete Blood Count, Urinalysis, and screenings for VLDL/RPR and HbsAg.

Is the 1st Trimester Screening - Basic safe for my baby?

Yes, the 1st Trimester Screening - Basic is safe for both you and your baby. It involves non-invasive tests to assess your health and the baby's development.

How does the 1st Trimester Screening - Basic help me?

The 1st Trimester Screening - Basic provides essential health insights, ensuring a healthy pregnancy start by checking for infections and overall health, with seamless support from Hati Health Concierge.

Do I need the 1st Trimester Screening - Basic if I feel fine?

Yes, the 1st Trimester Screening - Basic is essential for monitoring your health and your baby's development, even if you feel fine.

How is the 1st Trimester Screening - Basic different from the Comprehensive package?

The Comprehensive package includes more tests like blood typing, glucose testing, HIV screening, and an ultrasound, while the Basic package covers essential tests like CBC and urinalysis.

1st Trimester Screening - Comprehensive

What does the 1st Trimester Screening - Comprehensive include?

The 1st Trimester Screening - Comprehensive includes blood tests, urinalysis, glucose tests, hepatitis and HIV screenings, rubella immunity, and ultrasound scans.

How does the 1st Trimester Screening - Comprehensive help my pregnancy?

The comprehensive screening provides vital insights into your and your baby's health, helping to detect potential issues early and ensuring you receive appropriate care throughout your pregnancy.

Is the 1st Trimester Screening - Comprehensive safe for my baby?

Yes, the 1st Trimester Screening - Comprehensive is safe for both you and your baby, providing essential health insights without any risk.

2D-Echo with Doppler (Adult)

What is a 2D-Echo with Doppler for adults?

A 2D-Echo with Doppler is a non-invasive heart test that evaluates heart structure and function, and assesses blood flow to diagnose conditions like palpitations, dizziness, and chest pain.

How can 2D-Echo with Doppler help with chest pain?

2D-Echo with Doppler helps identify heart-related causes of chest pain by evaluating heart structure, function, and blood flow, guiding appropriate treatment.

Is 2D-Echo with Doppler safe for all adults?

Yes, 2D-Echo with Doppler is generally safe for all adults. It's a non-invasive test that uses sound waves to assess heart health without causing discomfort or harm.

Can 2D-Echo with Doppler explain my dizziness symptoms?

Yes, a 2D-Echo with Doppler can help identify heart-related causes of dizziness by assessing heart structure and blood flow.

How does 2D-Echo with Doppler assess heart palpitations?

2D-Echo with Doppler evaluates heart palpitations by visualizing heart structures and measuring blood flow, helping identify abnormalities in heart function or structure that may cause palpitations.

What should adults expect during a 2D-Echo with Doppler test?

During a 2D-Echo with Doppler test, expect a non-invasive procedure where ultrasound waves create heart images, assessing structure and blood flow, typically lasting 30-60 minutes.

4 STI Rapid Tests (For Males)

How accurate are the 4 STI Rapid Tests for Males?

The 4 STI Rapid Tests for Males are highly accurate, providing quick and reliable results for detecting HIV, Syphilis, Hepatitis B, and Chlamydia/Gonorrhea infections.

How often should I do STI testing Philippines for men's health?

For men's health, STI testing is recommended annually or more frequently if you have new or multiple partners. Regular testing helps in early detection and treatment.

Anti-Mullerian Hormone (AMH)

How does the AMH test help women understand fertility?

The AMH test measures ovarian reserve, indicating egg quantity, aiding in fertility assessment and treatment planning, though it doesn't predict actual fertility or pregnancy chances.

What does the AMH test tell me about my ovarian reserve?

The AMH test measures your ovarian reserve, indicating the quantity of eggs remaining in your ovaries, which can help assess fertility potential and guide reproductive planning.

Can the AMH test diagnose polycystic ovary syndrome?

The AMH test alone cannot diagnose PCOS, but it can help identify potential indicators when combined with other assessments.

How does AMH testing relate to menopause onset?

AMH testing helps estimate the onset of menopause by indicating ovarian reserve, which declines as menopause approaches.

How accurate is the AMH test for assessing ovarian reserve?

The AMH test is a reliable indicator of ovarian reserve, reflecting egg quantity but not quality. It's useful for fertility assessments but should be combined with other tests for comprehensive evaluation.

Can an AMH test predict my chances of getting pregnant?

The AMH test can indicate your ovarian reserve but doesn't directly predict your chances of getting pregnant.

Is the AMH test useful for women considering IVF?

Yes, the AMH test helps assess ovarian reserve, aiding in determining fertility potential and planning IVF treatments.

Anti-Thyroxine Peroxidase (Anti-TPO)

What does an Anti-Thyroid Peroxidase test show?

The Anti-Thyroid Peroxidase test detects antibodies that attack the thyroid, indicating autoimmune thyroid disorders like Hashimoto's thyroiditis or Graves' disease.

How does Anti-TPO test help adults with thyroid issues?

The Anti-TPO test helps diagnose autoimmune thyroid diseases like Hashimoto's and Graves', guiding treatment by measuring antibodies that attack thyroid enzymes.

Can Anti-TPO test diagnose Hashimoto's in adults?

Yes, the Anti-TPO test helps diagnose Hashimoto's thyroiditis by detecting elevated antibodies against thyroid peroxidase, indicating an autoimmune reaction against the thyroid.

Why should adults get an Anti-Thyroid Peroxidase test?

The Anti-Thyroid Peroxidase test helps diagnose autoimmune thyroid disorders like Hashimoto's and Graves' disease by measuring antibodies that attack the thyroid, indicating inflammation or dysfunction.

What do high Anti-TPO levels mean for adults?

High Anti-TPO levels in adults may indicate autoimmune thyroid diseases like Hashimoto's thyroiditis or Graves' disease, where the immune system attacks the thyroid gland.

Is Anti-TPO test painful for adults?

The Anti-TPO test is generally not painful. It involves a simple blood draw, which might cause mild discomfort or a slight pinch.

Endometriosis Screening

What symptoms suggest I need endometriosis screening?

Consider endometriosis screening if you experience painful periods, chronic pelvic pain, painful intercourse, heavy menstrual bleeding, or infertility. Early diagnosis is crucial for effective management.

How is endometriosis screening done for women?

Endometriosis screening involves a transvaginal ultrasound, Pap smear, and blood tests to assess pelvic health and rule out other conditions.

Is endometriosis screening painful for women?

Endometriosis screening involves some procedures that may cause discomfort, but they are generally not painful. It's important to communicate any concerns with your healthcare provider.

Can endometriosis screening detect other issues for women?

Yes, endometriosis screening can detect other issues like ovarian cysts, fibroids, or infections through comprehensive tests like ultrasounds and blood work.

What tests are in endometriosis screening for women?

Endometriosis screening includes a transvaginal ultrasound, Pap smear, and blood tests like CBC and platelet counts to assess the pelvic environment and rule out other conditions.

GUT Health

Do I need to prepare for the gut microbiome test?

No special preparation is needed for the Gut Health Test. Just bring a valid government-issued ID and your Hati Health confirmation email.

Can a gut health test detect food intolerances or allergies?

No. The Gut Health Test analyses your gut bacteria and what they produce. It does not test for food intolerances or allergic reactions.

Is the gut health test a medical diagnosis?

No. The Gut Health Test is a wellness and lifestyle assessment, not a medical diagnosis.

What will I learn from my gut health test results?

You'll get a 20+ page personalised gut microbiome report covering your bacterial balance, gut diversity, and Think Well, Live Well, and Feel Well scores, plus food and probiotic recommendations tailored to your gut profile.

How often should I retest my gut microbiome?

Retesting every 3 to 6 months is recommended to track how diet, lifestyle, or probiotic changes are affecting your gut health.

HIV Screening Test

What is an HIV screening test for adults?

An HIV screening test detects the presence of HIV in the body, helping individuals know their HIV status and seek early treatment if necessary.

How often should adults get an HIV screening test?

Adults should get an HIV screening test at least once. Those with higher risk factors should consider more frequent testing.

What should adults do if the HIV test is positive?

Seek medical care immediately, start antiretroviral therapy, and consult healthcare professionals for further guidance and support.

Are there any side effects of the HIV screening test?

HIV screening tests are generally safe with no significant side effects, though some might experience minor discomfort or bruising at the blood draw site.

Is the HIV screening test covered by insurance for adults?

HIV screening is often covered by insurance, but coverage varies. Check with your provider.

How accurate is the HIV screening test for adults?

HIV screening tests for adults are highly accurate, with sensitivity and specificity rates of 99%. A positive result is usually confirmed with additional testing to ensure accuracy.

HPV Genotyping (For Females Only)

What is HPV Genotyping and how does it help women?

HPV Genotyping identifies specific HPV strains, helping women assess their risk for cervical cancer and make informed health decisions.

How is HPV Genotyping done for women?

HPV Genotyping for women involves collecting a sample from the cervix, usually during a Pap smear, and analyzing it in a lab to identify specific HPV strains.

Can all women benefit from HPV Genotyping?

Yes, HPV Genotyping can help all women understand their HPV risk and manage their sexual health proactively.

What should a woman do after HPV Genotyping results?

Consult a healthcare professional to understand your HPV Genotyping results and discuss appropriate next steps, which may include monitoring, vaccination, or treatment, depending on the findings.

Pap Smear - Conventional

What is a Pap smear for women on Hati Health?

A Pap smear is a quick screening test for cervical cancer, available through Hati Health, that detects early cervical cell changes to protect women's reproductive health.

How often should women get a Pap smear?

Women aged 21-65 should have a Pap smear every 3 years. From age 30, they can opt for a Pap smear combined with an HPV test every 5 years.

Can pregnant women have a Pap smear?

Yes, pregnant women can have a Pap smear, especially if it's due. It's generally safe, but always consult your healthcare provider to ensure it's appropriate for your specific situation.

What do abnormal Pap smear results mean for women?

Abnormal Pap smear results indicate changes in cervical cells, which could range from minor infections to potential precancerous conditions. Further testing is often needed to determine the cause.

Is a Pap smear painful for women?

A Pap smear can be uncomfortable but is usually not painful. Some women may feel pressure or a slight pinch during the procedure.

Sexual Health Screening - Basic

What does the Sexual Health Screening - Basic test for?

The Sexual Health Screening - Basic tests for blood health, urinary tract infections, Hepatitis B, Hepatitis C, and syphilis.

Is Sexual Health Screening - Basic painful?

Sexual Health Screening - Basic is generally not painful, though some discomfort may occur during blood draw or urinalysis.

Does Sexual Health Screening - Basic detect STIs?

Yes, the Sexual Health Screening - Basic can detect certain STIs, including syphilis, Hepatitis B, and Hepatitis C through specific tests included in the screening package.

What should I do before a Sexual Health Screening - Basic?

Before a Sexual Health Screening - Basic, avoid urinating for at least an hour, don't douche or use vaginal products, and make a list of any symptoms or questions for your healthcare provider.

How often should adults get Sexual Health Screening - Basic?

Adults should get a Sexual Health Screening - Basic annually or as advised by their healthcare provider, especially if they are sexually active.

Sperm Analysis

What does a Sperm Analysis tell about male fertility?

A Sperm Analysis evaluates sperm health by examining sperm count, motility, morphology, and other factors, helping assess male fertility and identify potential reproductive issues.

How is a Sperm Analysis conducted for adults?

A sperm analysis involves collecting a semen sample after abstinence, which is then examined for sperm count, motility, and morphology to assess male fertility.

Why is morning best for Sperm Analysis sample?

Morning is ideal for sperm sample collection as sperm concentration is typically higher, ensuring more accurate fertility assessment.

What factors are checked in a Sperm Analysis?

A Sperm Analysis checks sperm count, motility, morphology, volume, pH, and liquefaction time to assess male fertility and reproductive health.

Can Sperm Analysis help with fertility issues?

Yes, Sperm Analysis can identify male fertility issues by evaluating sperm health, aiding in diagnosis and treatment planning for couples facing conception challenges.

Total Testosterone

What does the Testosterone test measure for adults?

The Testosterone test measures the level of testosterone in the blood, crucial for diagnosing hormonal imbalances affecting reproductive health and secondary sexual characteristics in both men and women.

How is testosterone tested for adults at Hati Health?

At Hati Health, testosterone levels are tested by drawing a blood sample, which is then analyzed in a lab to measure the total testosterone in the bloodstream.

Why should adults take a Testosterone test?

Adults should take a Testosterone test to diagnose hormonal imbalances, such as low testosterone in men or high testosterone in women, which can affect energy, mood, and overall health.

What does a Testosterone test show for women's health?

A Testosterone test helps identify hormonal imbalances in women, which can affect menstrual cycles, fertility, and cause symptoms like excessive hair growth or acne.

How can a Testosterone test affect my bone health?

A testosterone test can help assess bone health by revealing hormone levels that influence bone density, potentially identifying risks for osteoporosis or fractures, especially in women with hormonal imbalances.

Why would a woman need a Testosterone test?

A woman might need a testosterone test to diagnose hormonal imbalances, such as polycystic ovary syndrome (PCOS), or to investigate symptoms like irregular periods, infertility, or excessive hair growth.

Can a Testosterone test detect hormonal imbalances in women?

Yes, a Testosterone test can help detect hormonal imbalances in women, such as high testosterone levels, which may cause symptoms like excessive hair growth or menstrual irregularities.

What symptoms might suggest a woman needs a Testosterone test?

Symptoms include excessive hair growth, acne, deepening voice, menstrual irregularities, and unexplained weight gain. These may indicate elevated testosterone levels, warranting a test.

How does Testosterone affect a woman's metabolism?

Testosterone in women helps regulate metabolism by influencing muscle mass, fat distribution, and energy levels, impacting overall metabolic rate and body composition.

Transvaginal Ultrasound (TVS) Non-Pregnant

Is a transvaginal ultrasound safe during pregnancy?

Yes, a transvaginal ultrasound is safe during pregnancy. It is a standard procedure used to monitor early pregnancy and assess the reproductive organs.

How does a transvaginal ultrasound help in early pregnancy?

A transvaginal ultrasound provides detailed images of the uterus and developing embryo, helping confirm pregnancy, estimate gestational age, and detect potential issues early.

What should I expect during a transvaginal ultrasound?

During a transvaginal ultrasound, a probe is gently inserted into the vagina to capture detailed images of reproductive organs. It's generally painless and takes about 30 minutes.

Can a transvaginal ultrasound detect issues in early pregnancy?

Yes, a transvaginal ultrasound can detect early pregnancy issues like ectopic pregnancy, heartbeat confirmation, and gestational age assessment.

When is a transvaginal ultrasound recommended for pregnant women?

A transvaginal ultrasound is recommended in early pregnancy, typically between 6-14 weeks, to confirm pregnancy, assess fetal heartbeat, and evaluate any early pregnancy complications.

Is a transvaginal ultrasound painful for a pregnant woman?

A transvaginal ultrasound may cause mild discomfort, but it is generally not painful. It is a safe and effective way to get detailed images of reproductive organs.

How often should a pregnant woman have a transvaginal ultrasound?

A transvaginal ultrasound is usually recommended between 6-14 weeks of pregnancy for early assessment and as needed for specific medical concerns.

What does a transvaginal ultrasound show in early pregnancy?

A transvaginal ultrasound in early pregnancy shows the gestational sac, yolk sac, embryo, and can confirm the heartbeat, helping to assess the pregnancy's viability.

Can a transvaginal ultrasound harm the baby?

No, a transvaginal ultrasound is safe and does not harm the baby. It provides detailed images to help monitor early pregnancy health.

Why is a transvaginal ultrasound recommended for pregnant women?

A transvaginal ultrasound provides detailed images of the reproductive organs, helping to assess early pregnancy development and detect potential issues like ectopic pregnancy or miscarriage risks.

Vaccines

Hepatitis B Vaccine (Pedia) (Single Dose)

Why does my child need the Hepatitis B vaccine?

The Hepatitis B vaccine protects your child from the Hepatitis B virus, which can cause serious liver infections. It's crucial for long-term immunity and health.

Is the Hepatitis B vaccine safe for my child?

Yes, the Hepatitis B vaccine is safe for children. It protects against liver infection from the Hepatitis B virus and is recommended for newborns and young children.

What are the side effects of the Hepatitis B vaccine for children?

Common side effects of the Hepatitis B vaccine in children include mild fever, soreness at the injection site, and fatigue. Severe reactions are rare.

How does the Hepatitis B vaccine protect my child?

The Hepatitis B vaccine helps your child's immune system build a defense against the Hepatitis B virus, preventing serious liver infections and ensuring long-term health protection.

When should my child get the Hepatitis B vaccine doses?

The Hepatitis B vaccine is given at birth, 1-2 months, and 6-18 months.

Can my child get the Hepatitis B vaccine at Hati Health?

Yes, Hati Health offers the Hepatitis B vaccine for children. Schedule an appointment through their booking platform to ensure availability.

HPV Vaccine Gardasil 9 (Single Dose)

Is Gardasil 9 safe for all women?

Gardasil 9 is generally safe for most women, but it's important to consult a healthcare professional to ensure it's appropriate for individual health needs.

What are the side effects of Gardasil 9?

Common side effects of Gardasil 9 include pain at the injection site, headache, fever, and nausea. Serious side effects are rare but can include allergic reactions.

Can Gardasil 9 prevent cervical cancer?

Yes, Gardasil 9 helps prevent cervical cancer by protecting against HPV types that cause most cervical cancers.

At what age should women get the Gardasil 9 single dose?

Women and girls can start receiving the Gardasil 9 vaccine as early as age 9, with routine vaccination recommended between ages 11 to 12. The vaccine is approved for use up to age 45.

Is the HPV vaccine available in the Philippines?

Yes, the HPV vaccine, including Gardasil 9, is available in the Philippines.

Can I get Gardasil 9 in the Philippines?

Yes, Gardasil 9 is available in the Philippines. You can get it through healthcare providers and platforms like Hati Health.

Why should men get the HPV Vaccine Gardasil 9?

Men should get Gardasil 9 to protect against HPV-related cancers, such as penile and anal cancer, and genital warts. It also helps reduce the spread of HPV to partners.

What types of HPV can affect men's health?

HPV types 6, 11, 16, 18, 31, 33, 45, 52, and 58 can affect men's health, causing genital warts and various cancers, including anal, penile, and throat cancers.

What's the dose schedule for Gardasil 9 for men?

Gardasil 9 is administered in a 2 or 3-dose schedule, depending on age. Men aged 9-14 receive 2 doses; men aged 15-45 receive 3 doses.

At what age can men take the HPV Vaccine Gardasil 9?

Men can receive the HPV Vaccine Gardasil 9 starting at age 9 up to 45 years old.

Is the HPV Vaccine Gardasil 9 safe for men?

Yes, the HPV Vaccine Gardasil 9 is safe for men. It protects against 9 HPV types, preventing genital warts and cancers like penile, anal, and throat cancers.

HPV Vaccine Gardasil 9 (Triple Dose)

Is the Gardasil 9 vaccine safe for pregnant women?

Gardasil 9 is not recommended for use during pregnancy. Consult your healthcare provider for more information and alternative options.

Can women of all ages get the Gardasil 9 vaccine?

Gardasil 9 is recommended for women aged 9 to 45. Consult a healthcare provider for advice if you're outside this age range.

What are the side effects of Gardasil 9 for women?

Gardasil 9 may cause mild side effects like pain at the injection site, headache, fever, and nausea. Severe reactions are rare but can include allergic reactions.

How does Gardasil 9 protect women from HPV?

Gardasil 9 protects women from HPV by preventing infection from 9 HPV types, reducing the risk of cervical cancer, genital warts, and other HPV-related cancers.

What age should women get the Gardasil 9 triple dose?

Women aged 9 to 45 should receive the Gardasil 9 triple dose for optimal protection against HPV-related diseases.

How long between doses for Gardasil 9 triple dose?

For Gardasil 9 triple dose, the recommended schedule is 0, 2, and 6 months.

How long does Gardasil 9 protect women from HPV?

Gardasil 9 provides long-lasting protection against HPV, with studies showing effectiveness for at least 10 years, and potentially offering lifetime protection with the complete triple-dose series.

Is Gardasil 9 available in the Philippines?

Yes, Gardasil 9 is available in the Philippines for HPV protection.

Can all women in the Philippines get the HPV vaccine?

Yes, all women in the Philippines can get the HPV vaccine, such as Gardasil 9, which provides protection against various types of HPV that can lead to cervical cancer and other diseases.

Is Gardasil 9 HPV vaccine safe for prostate health?

Yes, Gardasil 9 is safe for prostate health. It targets HPV types that cause cancers unrelated to the prostate, and there is no evidence linking it to prostate issues.

How does Gardasil 9 help with men's general wellness?

Gardasil 9 protects men from HPV-related diseases, including genital warts and cancers such as penile, anal, and throat cancers, contributing significantly to men's general health and preventive wellness.

Can Gardasil 9 prevent penile cancer in men?

Yes, Gardasil 9 can help prevent penile cancer by protecting against HPV types linked to such cancers.

Why should men get the Gardasil 9 HPV vaccine?

Gardasil 9 protects men from HPV-related cancers such as penile, anal, and throat cancers, and prevents the spread of HPV, contributing to overall men's health and wellness.

What age should men start the Gardasil 9 HPV vaccine?

Men should start the Gardasil 9 HPV vaccine at age 11-12, with catch-up vaccination recommended up to age 26 if not previously vaccinated.

Until what age can men get the Gardasil 9 vaccine?

Men can receive the Gardasil 9 vaccine up to age 45.

Is Gardasil 9 available for men in the Philippines?

Yes, Gardasil 9 is available for men in the Philippines to protect against HPV-related diseases.

Measles, Mumps, Rubella (MMR) Vaccine (Single Dose)

Do adults need the MMR vaccine for protection?

Yes, adults may need the MMR vaccine if they haven't been vaccinated or are at higher risk. It's essential for protection against measles, mumps, and rubella.

What are the side effects of the MMR vaccine for adults?

The MMR vaccine may cause mild side effects like fever, rash, and joint pain. Severe reactions are rare but can include allergic reactions and seizures.

Is the MMR vaccine safe for adults with allergies?

Yes, the MMR vaccine is generally safe for adults with allergies, but it's important to consult with a healthcare provider to discuss specific concerns.

How effective is the MMR vaccine for adults?

The MMR vaccine is about 97% effective against measles and 86% effective against mumps for adults after two doses, ensuring robust protection against these diseases.

Online Pharmacy

Althea Cyproterone Acetate / Ethinylestradiol 2mg / 35mcg Sugar-Coated Tablet 21's

What are the side effects of Althea Cyproterone Acetate?

Common side effects of Althea include nausea, headache, breast tenderness, and mood changes. Serious side effects can include blood clots and liver issues. Consult your doctor if you experience any.

Can Althea Cyproterone Acetate help with acne in adults?

Yes, Althea Cyproterone Acetate can help control acne in adults by regulating hormones that contribute to acne formation.

Is a prescription always needed for Althea tablets?

Yes, a valid doctor's prescription is always required for Althea tablets.

APPETASON / Vitamin B Complex / Iron / Buclizine / Capsule 1s

How does APPETASON help with appetite in adults?

APPETASON helps enhance appetite and support weight gain in adults through its combination of Vitamin B Complex, Iron, and Buclizine, which collectively boost metabolism and improve nutritional intake.

Can APPETASON capsules aid in adult weight gain?

Yes, APPETASON capsules can help adults gain weight by enhancing appetite and providing nutritional support.

Is APPETASON safe for all adults to use daily?

APPETASON is generally safe for most adults, but it's best to consult a healthcare provider before daily use, especially if you have underlying health conditions or are on other medications.

What are the side effects of APPETASON for adults?

APPETASON may cause drowsiness, dry mouth, dizziness, nausea, or headache. If any side effects persist or worsen, consult a healthcare professional.

Can APPETASON improve energy levels in adults?

APPETASON may help improve energy levels by providing essential vitamins and iron, which are crucial for energy production and overall vitality.

Does APPETASON interact with other medications?

APPETASON may interact with other medications, especially those affecting the central nervous system. Always consult your healthcare provider before combining it with other drugs.

Blue Cross Ovulation Home Screening Kit

How accurate is the Blue Cross Ovulation Kit for women?

The Blue Cross Ovulation Kit is highly accurate in detecting the LH surge, which helps predict ovulation within 24-36 hours, offering reliable results for family planning.

Can I consult an OBGYN about using the ovulation kit?

Yes, the Blue Cross Ovulation Kit includes a free OBGYN consultation to help you understand and use the kit effectively.

How soon can I know my fertile window with the kit?

The Blue Cross Ovulation Home Screening Kit detects your LH surge, helping you identify your fertile window 24-36 hours before ovulation.

Is the Blue Cross Ovulation Kit easy for women to use?

Yes, the Blue Cross Ovulation Kit is easy to use, providing quick and reliable results to help women identify their fertile window effectively.

Does the ovulation kit work for all women?

Ovulation kits like Blue Cross are generally effective for most women, but factors like hormonal imbalances can affect results. Consulting an OBGYN can provide personalized guidance.

Can the Blue Cross Ovulation Kit affect my health?

The Blue Cross Ovulation Kit is safe and does not affect your health. It helps track ovulation by detecting hormone levels in urine.

Compounded SEMAGLUTIDE 5MG - Lyophilized Powder + Sterile Water for Injection

How do adults mix the SEMAGLUTIDE 5MG powder and water?

To mix SEMAGLUTIDE 5MG powder, dissolve it in sterile water using a syringe, following the provided instructions. Ensure sterile technique and consult your doctor if unsure.

Emicox / Celecoxib / 200mg - Tablet 1s

Can Emicox help with my joint pain?

Yes, Emicox (Celecoxib) can help alleviate joint pain associated with conditions like osteoarthritis and rheumatoid arthritis. Always consult a doctor before use.

Is Celecoxib safe for daily use?

Celecoxib can be safe for daily use under medical supervision, but it's essential to discuss your specific health needs with a healthcare provider before starting regular use.

Do I need a prescription for 200mg Celecoxib tablets?

Yes, a prescription is required for 200mg Celecoxib tablets.

How does Emicox help with osteoarthritis pain?

Emicox (Celecoxib) relieves osteoarthritis pain by reducing inflammation and swelling in the joints, providing significant relief from discomfort and improving mobility for those affected by the condition.

Can Celecoxib cause any side effects?

Yes, Celecoxib can cause side effects such as stomach pain, diarrhea, and dizziness. It's important to consult your doctor if you experience any severe symptoms.

Is Celecoxib suitable for acute pain relief?

Yes, Celecoxib can be used for acute pain relief, but a valid prescription is necessary. Consult a doctor to ensure it's appropriate for your specific condition.

Medicol Advance 400 / Ibuprofen / 400mg - Capsule 1s

How many Medicol Advance can I take?

Adults can take one 400mg capsule of Medicol Advance every 4-6 hours as needed, but should not exceed 3 capsules in 24 hours.

Is Medicol Advance 400 safe for high blood pressure?

Medicol Advance 400 may not be safe for those with high blood pressure. Consult your doctor before using it.

Can adults take Medicol Advance 400 for migraines?

Yes, adults can take Medicol Advance 400 for migraines as it contains ibuprofen, which helps relieve headache pain.

Advil or Medicol?

Both Advil and Medicol contain ibuprofen, an NSAID effective for pain and inflammation. Medicol Advance 400 offers 400mg per capsule, suitable for moderate pain relief.

MYREVIT-C / Ascorbic Acid / 500mg - Tablet 1s

What are the benefits of ascorbic acid myrevit-c for adults?

Ascorbic Acid Myrevit-C boosts immunity, aids in collagen production, enhances iron absorption, and acts as an antioxidant, protecting cells from damage.

Ozempic / 1 mg

How does OZEMPIC help adults with type 2 diabetes?

OZEMPIC helps manage blood sugar levels in type 2 diabetes by increasing insulin production, reducing liver sugar production, and slowing sugar absorption in the gut.

Can OZEMPIC cause any side effects in adults?

Yes, OZEMPIC can cause side effects such as nausea, vomiting, diarrhea, and constipation. Severe side effects may include pancreatitis and allergic reactions. Consult your doctor for more information.

How do adults inject OZEMPIC Semaglutide safely?

Use OZEMPIC as prescribed by your doctor. Inject it subcutaneously in the abdomen, thigh, or upper arm, rotating the site each week. Follow the pen's instructions carefully.

Can adults use OZEMPIC with other diabetes medications?

Yes, adults can use OZEMPIC with other diabetes medications, but it should be done under medical supervision to ensure safety and effectiveness.

Trianon Sleepwell / Melatonin / 3mg - Capsule 1s

Trianon Sleepwell Side Effects

Trianon Sleepwell, a melatonin supplement, may cause side effects like daytime drowsiness, dizziness, headaches, and stomach discomfort. Consult your doctor if you experience persistent or severe symptoms.

Care Programs

PMOS (formerly PCOS) Care Program

How does the PCOS Care Program help with irregular periods?

The PCOS Care Program helps manage irregular periods through personalized consultations, diagnostic tests, and tailored management plans, addressing hormonal imbalances and lifestyle factors for effective symptom control.

Can the PCOS Care Program assist with managing weight issues?

Yes, the PCOS Care Program offers personalized care plans that include lifestyle advice and potential treatments to help manage weight issues associated with PCOS.

Does the PCOS Care Program address acne symptoms?

Yes, the PCOS Care Program addresses acne symptoms through personalized care plans, hormonal evaluations, and lifestyle modifications to manage and alleviate acne associated with PCOS.

How does the PCOS Care Program assist with excess hair growth?

The PCOS Care Program helps manage excess hair growth by offering personalized medical reviews, targeted diagnostics, and ongoing management support, including lifestyle advice and potential treatment options.

What tests are included in the PCOS Care Program?

The PCOS Care Program includes tests like Transvaginal Ultrasound, FT3, FT4, Glycosylated Hb (HbA1C), SGOT, SGPT, Testosterone, TSH, Prolactin, OGTT, Lipid Profile, and Pap Smear.

How often are the follow-up consultations in the PCOS Care Program?

The PCOS Care Program includes three follow-up consultations, scheduled quarterly after the initial screening with an OBGYN.