1. You’ll receive a confirmation email from a Hati Health concierge within 1–2 business days. Once received, you may proceed to your selected branch—no need to book a time slot; just walk in at your convenience.
• Note: Orders placed after 4:00 PM will be processed on the next business day (e.g., If you place an order on Monday at 5:00 PM, expect your confirmation by Tuesday or Wednesday, and you may visit as early as Wednesday morning).
2. Upon arrival, you may be asked to fill out a form provided by the clinic or laboratory. Please bring at least one valid government-issued ID.
3. To claim your service, present your confirmation email and valid ID to the clinic or lab staff. You may also receive a sales reference number from your Hati Health concierge—please have it ready if provided.
4. Additional details and instructions will be shared with you via email after your purchase is completed.
