• Avoid eating or drinking anything except water for at least 8–10 hours prior to the test.

• Avoid heavy or strenuous exercise for at least 24–48 hours before the test.

• Avoid caffeine (from coffee, tea, energy drinks, or sodas) and alcohol for at least 24 hours before the test.

1. You may visit your selected branch one business day after your purchase date. No need to book a specific time slot - simply walk in at your convenience.

• Note: Orders placed after 4:00 PM will be processed on the next business day (e.g., For an order placed on Monday 5:00 PM, you may visit your selected clinic as early as Wednesday morning)

2. Upon arrival, you may be asked to fill out a form provided by the clinic or laboratory. Please bring at least one valid ID.

3. When claiming your service, inform the clinic or laboratory staff that you are “endorsed by Hati Health” and provide the full name you used in your purchase. You may also be sent an endorsement number by your Hati Health concierge. 

4. Additional information will be provided to you after purchasing this service

Our FREE medical concierge takes care of everything: finding available appointment slots at the clinics, booking priority appointments, and securing the best prices. We eliminate waiting times and handle all clinic coordination, so you get faster access to healthcare without any booking fees.

No more endless calls or waiting. Skip the lines.